Customer Care Training Program
Welcome to Precise
Your comprehensive training journey starts here. Learn the skills and knowledge to deliver exceptional customer care for Precise Plumbing & Electrical.
12
Training Modules
2-3
Hours Total
12
Quizzes
0%
Your Progress
What You'll Learn
Call Handling
Master the call scripts, green bubble process, and phone operations
Customer Service
Communication style, empathy techniques, and handling difficult calls
Job Priorities
HIPOT, High Priority, Members, and General job classifications
Service Titan
System basics, booking procedures, and campaign tracking
Listen to Sample Calls
Hear real examples of excellent customer interactions